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  5. How do I reach technical support? How do I submit a ticket?

How do I reach technical support? How do I submit a ticket?

Login to your member account. Click on the ‘support page’ link and fill out the form on our support and help page.

We’ll reply to your ticket as soon as we can, within 24hrs. Our support staff is available Monday-Friday, during normal business hours of 8am-4pm EST. We are closed on the weekends.

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