What should I consider before purchasing an event wordpress theme?
This
post is a handy guide
How difficult are your themes to set up? What does the support include?
You will need an intermediate knowledge of WordPress. Our help centre is very comprehensive, we populate them with tutorials, video tutorials and theme specific FAQs.
For everything else, there is support. You can review our support terms here.
If you are not confident with WordPress we suggest to contact our partners at
Codeable.
Do you provide updates to your themes? What happens with bug fixes?
When you purchase one of our theme, you receive a license key that will give you access to updates and bug fixes for one year. Read more about licensing
here.
Can I view the back end demo of your themes?
Of course! When you land on a demo, click on the 'View Backend' button on the theme selector.
Can I customise the theme color scheme?
All our themes have editable stylesheets (CSS). Some of our themes offer full customization without opening the CSS, conveniently from dashboard. Some others offer preset color combinations.
Full Color Customization from Dashboard:
– Conference Pro
– Fudge 2.0
– Mondree
– Khore
Preset colors:
– Vertoh
– Tyler
– Fudge
– Januas
CSS editing:
– Event Manager Theme
Do your themes come set up like their demo sites?
You will always need to install WordPress on your domain/hosting. Conference Pro, Fudge 2.0, Mondree, Khore, Vertoh, Tyler, Januas and Fudge have an option to populate the site with dummy data so that you can have them looking like in the demo.
Are your themes translation-ready with .mo and .po files?
Conference Pro, Fudge 2.0, Mondree, Khore, Vertoh, Tyler, Januas and Fudge come in ready with translations and we can also provide .po files for both themes. Event Manager Theme doesn’t come with .po files for translation.
You can easily translate a po file with free software. We do not provide right to left compatibility.
Do your themes provide registration/ticketing?
No. Our themes DO NOT have a native registration/ticketing system. We believe registration is a sensitive issue and it should be handled by dedicated plugins or services.
Conference Pro, Fudge 2.0, Mondree, Khore, Vertoh, Tyler, Fudge and Januas all work with Woocommerce, a free way to register attendees.
What does your License include?
Once you purchase one of our themes, you will receive a unique license key. Each license is valid for one year of updates and bug fixes. The new version of the themes will be easily upgradable from your WordPress dashboard.
You can use our themes on as many domains as you wish. All our themes are 100% GPL.
How do I renew my license?
Existing customers will be able to renew with a discount available for 1 month after the expiry date. You can generate the discount code within your dashboard.
Can I Pay by Credit Card?
Of course you can! Once you are redirected to Paypal, you will be able to select credit card payment. Just Expand the 'Pay with a debit or credit card' tab
How can I obtain a tax invoice?
Please use the following
form. indicating your order number and your company’s VAT number. It may take up to 5 working days to receive an invoice.
Do you offer refunds?
As with most digital products we do not offer refunds. Once you’ve downloaded the theme you are in fact free to use it whenever and wherever you prefer.
We invite you to make sure to check these FAQs, the theme demo site or to send us an email before making your purchase. We like to set expectations straight and we always communicate clearly what to expect in our themes.
If you are not sure about our themes do not proceed to purchase, send us an email instead and we will be happy to clear any doubt.
